# /blog/google-business-profile-reviews - Home - Blog - How to view my Google reviews: for business owners and reviewers # How to view my Google reviews: for business owners and reviewers Find reviews on your Business Profile, locate reviews you wrote, reply, share a review, and handle missing or inappropriate feedback. Place Optimizer Team · 14 Nov 2026 EXT-004 C4 Google reviews informational gtm-calendar Your Google Business Profile shows your business reviews, while Your contributions in Google Maps shows reviews you wrote. If you manage a business, use the Google Business Profile associated with your account. If you want to find reviews you wrote, use Your contributions in Google Maps. ## How do I view my Google reviews as a business? Sign in to the Google Account associated with the listing. On Google Search, search for your business name and city or enter “my business.” In the Google Maps app, tap Business at the bottom right ( Find your business on Google , accessed November 2026). To read or reply to reviews, go to your Business Profile and select Read reviews, then select Reply next to the review. Google gives this sequence in its own words: - Go to your Business Profile. - Select Read reviews . - Next to the review you want to reply to, select Reply . - In the dialog box, enter your reply. - Select Reply . You must verify the business before you can respond. Google Business Profile reviews are available only in certain countries or regions and for certain business categories ( Manage customer reviews , accessed November 2026). This view contains the Google business reviews attached to that listing. For a multi-location portfolio, confirm that you opened the intended location before reading or responding. This helps prevent a location-specific answer from appearing under the wrong profile. ### What happens after you reply? Google checks your reply before publishing it. This review usually takes up to 10 minutes, but it can take up to 30 days. If Google approves the reply, it appears publicly under the customer’s review as a response from the business. Your personal name is not displayed. Google notifies the reviewer, and that person can still change the original review after reading your response ( Manage customer reviews , accessed November 2026). Keep replies to Google reviews focused on what the person wrote. Move any discussion involving order details, medical information, or account information to a private channel. Manual: You currently read and post responses through your Google Business Profile. Automated: PlaceOptimizer review monitoring is live. Roadmap: Review replies inside the PlaceOptimizer operator console are not shipped. ## How can you get a link to one review? Sharing a particular review is a manual action in Google Maps. Go to Google Maps and search for your business’s name and city. Select Reviews . Next to the review you want to share, select More , then Share review . In the Share pop-up window, select Send a link . The link opens that individual review. Your profile may also show customer reviews from trusted, non-Google sources, such as travel or local review sites. ## How do I find the Google reviews I wrote? This is a manual process. On your computer, open Google Maps. At the top left, click Menu , then Your contributions . Click Reviews to find places you have reviewed. All reviews are public, and anyone can find what you add. Google does not allow you to add an anonymous review ( Add, edit, or delete Google Maps reviews & ratings , accessed November 2026). To read reviews for another place, open Google Maps on your computer and search for the place. Below its name, find the rating. Click the number of reviews to the right of that rating ( Add, edit, or delete Google Maps reviews & ratings , accessed November 2026). ## Why are my Google reviews missing? A newly submitted review may not appear immediately. Google checks reviews for policy compliance, and that process can take a few days. Google says reviews are usually removed for policy violations such as spam or inappropriate content. Reviews removed for policy violations are not restored ( About missing or delayed reviews , accessed November 2026). A recent profile merge can create another delay. Reviews from both Google Business Profiles may take a few days to appear together on Search and Maps after the profiles are merged ( About missing or delayed reviews , accessed November 2026). Also confirm that you are viewing the correct listing. Check the business name and city before concluding that a review has disappeared. ## What should you do with a review that breaks Google’s rules? Reporting is manual. You can report any review, but Google will consider it eligible for removal only if it violates Google’s policies. Do not report a review only because you disagree with it or dislike it. Google says review evaluation typically takes several days ( Report inappropriate reviews on your Business Profile , accessed November 2026). A negative review that describes a genuine customer experience may remain visible. That is normal platform practice, not a defect. In that situation, respond to the substance without arguing about the rating. ## What does the Brand Health audit check? Automated: Our Brand Health audit applies a published checklist to each listing. It covers seven categories: basic information, hours, ratings and reviews, photos, categories, cross-location consistency, and listing health with duplicate-pin candidates. Each location starts with a Brand Health Score of 100. A critical finding subtracts 15 points, a warning subtracts 7 points, and an informational note subtracts 2 points. The multi-location portfolio rules are also explicit. If distinct business names exceed one-fifth of the location count, the score loses 10 points. If distinct primary categories exceed the same one-fifth threshold, it loses another 5 points. If more than one-tenth of a brand’s locations have ratings below 3.5 stars, the score loses 10 points. Duplicate-pin candidates are same-brand pins within approximately 1 km of one another. Manual: PlaceOptimizer surfaces duplicate-pin candidates for human review. Confirmation and merging remain manual. PlaceOptimizer never merges listings automatically. The ratings and reviews category can identify listings that need review attention. It does not predict, control, or guarantee a position in the map pack. Run the free Brand Health audit . It requires no card and is capped at 3 audits per email per day. ## Put this playbook on autopilot. The free audit runs every check in this post across all your locations — no card required. Get a free audit Book a demo